Encompass...Bringing order to output chaos
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Encompass - FAQEncompass...Bringing order to output chaos

Encompass - Evaluate, Solve, Implement


Frequently Asked Questions (FAQ)

1. What can Encompass do for me?

Encompass can provide a solution that will decrease total cost of ownership, increase employee productivity and improve workflow.

2. Where does Encompass do business?

Encompass is currently headquartered in Sacramento, CA and has offices throughout California and in Nevada. Encompass customer service and support infrastructure is nationwide, serving multiple-site customer locations in most of the 50 United states.

3. What brand of products does Encompass sell?

Encompass solutions are primarily focused on Hewlett-Packard printers and MFP's, but can include almost any manufacturers' range of devices. Encompass has the flexibility to create a unique solution set that includes products from a variety of vendors or dedicated to one.

4. How does Encompass support its customers?

Each Encompass client has a designated Client Account Manager.  Encompass also has a nationwide network of pre-qualified subcontractors who provide support, maintenance, network configuration and other related services.

5. How is Encompass different from their competitors?

Encompass was designed to streamline document output inefficiencies and is uniquely positioned to bring order to output chaos. Currently, no known competitor offers a similar solution that includes managed print services of HP devices and true cost-per-page usage model.

6. Why does outsourcing management of my document output fleet make sense?

Outsourcing your fleet management allows you to focus on your core competencies. It takes the 'headaches' out of your document environment.

7. I'm not sure that I am ready to outsource management of my fleet. Can Encompass still help me?

Definitely. Encompass can analyze your   document flow and show you new ways of working smarter. In addition, Encompass provides service and supplies for your HP printers.

8. Fax and copiers are our biggest problem areas. Does Encompass address faxes and copiers or just printers?

Encompass addresses the entire information flow. We can show you how to reduce your faxing and copier costs, optimize your document processes and employ digital technology to eliminate fax and copier problems. This will directly impact your bottom line.

Contact us to set up an appointment with one of our consultants.

Encompass
P: (916) 737-6360